You loaded a new ribbon or label roll and hit the print button. But wait! The text is faded, and the barcodes are light and incomplete. Worse yet, shipping scanners can't read your barcodes!
This is the most common issue faced by thermal label printer users. It usually doesn't mean your printer is broken. You can solve this problem with two simple settings (Darkness and Speed) or instantly via the LabelInn application.
Why Do Thermal Printers Print Faded Labels?
There are two main reasons for faded (poor quality) prints:
1. Incompatible or Low-Quality Ribbon/Label Match
Different label types (Coated, Vellum, Silver matte, etc.) require different ribbons (Wax, Wax-Resin, Resin). If the ribbon you're using isn't suitable for the label surface or if the paper quality is poor, the print won't stick and will look faded.
2. Incorrect Printer Settings (Darkness and Speed)
Every label-ribbon combination has a different melting point. If your printer's printhead heat (Darkness) is not high enough, the ink on the ribbon can't fully transfer to the paper. Additionally, if your printer is running at a very high Print Speed, there isn't enough time for the ribbon to melt, resulting in incomplete/faded prints.
The most common problem our customers face is that their print quality suddenly drops when they buy a different brand or type of ribbon. Every time you buy a new brand of ribbon or label, you need to recalibrate (optimize) your printer settings.
The Solution: Adjusting Darkness and Print Speed
There are two ways to solve this problem. The first is the manual and tedious method via Windows, and the second is the modern method where you can solve it instantly with LabelInn.
The Traditional Method: Windows Control Panel (The Hard Way)
You'll need a bit of trial and error to change settings on your Windows computer. (The interface is similar for most printers like Zebra, TSC, Xprinter, Godex, Argox, etc.):
Go to the "Printers and Scanners" menu from the Start menu.
Select your thermal label printer and click the "Manage" button.
Click on "Printing Preferences" from the left menu.
Find the Stock or Options tab in the window that opens.
We will change these two critical settings here:
- Darkness (Density/Heat): If the default value (usually 8) prints faded, increase this to a higher value like 12, 14, or 15.
- Print Speed: If your printer's speed is high (e.g., 5 inch/sec), decrease it to 2 or 3 inch/sec. Slower printing allows the ink to stick better to the paper.
Click "Apply" and "OK" to exit. Print again and test.
This method usually requires a "trial and error" process, wasting 3-4 labels before finding the right setting.
If you set the Darkness to the maximum setting (e.g., 30), the ribbon can melt and stick to the label paper, prints can bleed (barcode scanners can't read bleeding barcodes), and the thermal head's lifespan will be depleted very quickly. Only increase it just enough to make the print look sharp.
The Modern Method: One-Click Print Optimization with LabelInn (The Easy Way)
The LabelInn software allows you to make these settings instantly from within the application while designing labels, without entering the Windows Control Panel.
Click the "Print" button in the LabelInn program.
Open the Print Quality / Advanced Settings section in the print window.
Increase the "Darkness" value and decrease the "Print Speed" from the sliders here.
Print a test label instantly.
LabelInn sends heat and speed commands directly to the printer via ZPL (Zebra Programming Language) commands. Your setting is saved just for that current task or as the default. You won't get lost in Control Panel menus.
Will Artificial Intelligence (AI) Solve Your Label Problems?
Thanks to the AI assistant in our application, you can also get help while solving your printing problems.
For example, if you ask our assistant; "My barcodes are very faded on the label and the barcode scanner only reads 1 out of 10 tries, how do I fix this?", the AI can instantly give you the exact Darkness and Speed parameters you need based on your printer's brand, and even suggest the appropriate ZPL code!
Stop Struggling with Faded Labels
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Download LabelInn Now →Frequently Asked Questions
I increased the darkness but now the barcode lines are merging, why?
When you set the Darkness value too high, the ink spreads and the barcode lines (especially the narrow ones) thicken and stick together. A barcode scanner cannot read this. Solution: Lower the darkness by a few points and slow down the print speed.
Does the speed setting really affect print quality?
Absolutely yes. The thermal head instantly heats and melts the ribbon onto the label. If the printer runs too fast (e.g., 6 ips), the heating time is shortened and the ribbon doesn't melt completely. Setting the speed to 2 or 3 ips (inches/second) guarantees the best results.
How do I ensure only the barcodes aren't faded?
When you print barcodes from programs like Word or via PDF, the barcode is treated as a "picture/image". Ribbon incompatibility immediately affects these images. LabelInn, however, sends barcodes not as images, but as hardware barcode commands, making the print much sharper and more readable.