Terms of Service

Last updated: 8 May 2026 / Son güncelleme: 8 Mayıs 2026

1. Introduction

These Terms of Service ("Terms") govern your use of LabelInn software and services ("Service") provided by LABELINN TECHNOLOGIES LTD ("we", "us", "our"), a company registered in England and Wales with company number 16956957.

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Company Information

Company Name: LABELINN TECHNOLOGIES LTD
Company Number: 16956957
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@labelinn.com
Support: support@labelinn.com

3. Service Description

LabelInn is a professional label design and printing software that enables users to:

• Design and create custom labels
• Generate and print barcodes
• Integrate with e-commerce platforms and cargo systems
• Manage printer settings and configurations
• Access cloud-based storage and templates

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

4. User Account and Registration

4.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

4.2 Eligibility

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you meet this requirement.

5. Subscription and Payment

5.1 Subscription Plans

LabelInn offers various subscription plans with different features and pricing. Details of available plans are available on our Pricing page.

5.2 Free Trial

We may offer a free trial period for new users. The trial period and its terms will be clearly stated at the time of registration. After the trial period ends, your subscription will automatically convert to a paid plan unless you cancel before the trial expires.

5.3 Payment Terms

• All prices are displayed in the currency specified on the pricing page
• Payments are processed securely through our third-party payment providers
• Subscriptions are billed in advance on a recurring basis (monthly or annually as selected)
• You authorize us to charge your payment method automatically for each billing cycle

5.4 Auto-Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription fee for your selected plan.

6. UK Consumer Rights

6.1 14-Day Cooling-Off Period (Right to Cancel)

In accordance with the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013, UK consumers have the right to cancel their subscription within 14 days of purchase without giving any reason.

To exercise your right to cancel, please contact us at support@labelinn.com within 14 days of your purchase date.

Important: If you start using the Service during the 14-day cooling-off period and then cancel, you may be charged a proportionate amount for the services provided up to the cancellation date.

6.2 Refund Policy

If you cancel within the 14-day cooling-off period and have not used the Service, we will provide a full refund within 14 days of receiving your cancellation notice.

Refunds will be processed to the original payment method. After the 14-day period, subscriptions are non-refundable, but you can cancel at any time to prevent future charges.

7. Cancellation and Termination

7.1 Cancellation by You

You may cancel your subscription at any time through your account settings or by contacting us at support@labelinn.com. Cancellation will take effect at the end of your current billing period.

7.2 Termination by Us

We reserve the right to suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Fail to pay subscription fees
• Abuse or misuse the Service

8. User Responsibilities and Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction (including but not limited to copyright laws)
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Upload or transmit viruses or any other malicious code
• Impersonate any person or entity
• Collect or harvest any information from the Service without permission
• Share your account credentials with others
• Use the Service to spam or send unsolicited communications
• Yayınlanan API hız limitlerini aşmak veya kotaları atlatmak için bir API anahtarını kuruluşlar arasında paylaşmak
• API'yi, MCP sunucusunu veya resmi SDK'lardan herhangi birini sahibi olmadığınız ya da çalıştırmaya yetkili olmadığınız yazıcıları yönlendirmek için kullanmak
• Yasadışı, iftira niteliğinde veya başka şekilde hukuka aykırı içerik içeren yazdırma işleri göndermek
• API yüzeyini rakip ürün olarak tersine mühendislik yapmak, kazımak veya yeniden yayınlamak
• MCP sunucusu üzerinden geçerli yasal dayanağı olmadan üçüncü taraf kişisel verilerini içeren AI ajan istemlerini iletmek

9. Intellectual Property Rights

9.1 Our IP Rights

All content, features, and functionality of the Service, including but not limited to software, text, graphics, logos, icons, images, audio clips, and design, are the exclusive property of LABELINN TECHNOLOGIES LTD or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

9.2 Your IP Rights

You retain all ownership rights to the content you create using our Service (your designs, labels, and data). By using the Service, you grant us a limited license to host, store, and process your content solely for the purpose of providing the Service to you.

9.3 License to Use the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or business use.

10. Data Protection and Privacy

We are committed to protecting your personal data in accordance with the UK GDPR, KVKK (Turkish Personal Data Protection Law), and the Data Protection Act 2018. Our Privacy Policy explains how we collect, use, and protect your personal information.

By using the Service, you acknowledge that you have read and understood our Privacy Policy. We comply with both UK and Turkish data protection regulations.

11. Üçüncü Taraf Hizmetleri, API, SDK'lar ve MCP Sunucusu

11.1 Üçüncü Taraf Hizmetleri ve Entegrasyonları

LabelInn üçüncü taraf hizmetlerle entegre olur (e-ticaret platformları, kargo şirketleri, ödeme sağlayıcıları, AI sağlayıcıları ve analiz araçları). Bu üçüncü taraf hizmetlerini kullanımınız ilgili koşullarına tabidir. Bu hizmetlerin uygulamaları, politikaları veya içeriğinden sorumlu değiliz. Entegre sağlayıcıların güncel listesi Gizlilik Politikamızda tutulmaktadır.

11.2 API ve SDK Erişimi

REST API'miz ve resmi SDK'larımız (a) API erişimi içeren ücretli bir plana sahip olmak ve (b) bu Koşullara uymak şartıyla sağlanır. Plan başına hız limitleri (günlük kota ve dakika başına burst) yayınlarız. Planınızın limitlerinin üzerinde sürekli trafik HTTP 429 yanıtı döner; 429'ları sürekli görmezden gelmek, API'yi sular gibi taşımak veya kotaları atlatmak için anahtar değiştirmek API erişiminin iade olmaksızın askıya alınmasıyla sonuçlanabilir. Hız limitlerini makul bildirimle güncelleme hakkımızı saklı tutarız. API anahtarları kimlik bilgileridir ve öyle muamele edilmelidir — anahtarlarınızı döndürene kadar anahtarlarınızla yapılan tüm faaliyetlerden siz sorumlusunuz.

11.3 MCP Sunucusu (Model Context Protocol)

@labelinn/mcp-server paketi MIT lisansı altında sağlanır ve kendi makinenizde çalışır. Sunucu, sizin adınıza REST API'mizi çağırmak için LabelInn API anahtarınızı kullanır. Bağladığınız AI istemcisinden (örn. Claude Desktop, Cursor, Copilot) ve içinden geçen istemlerden siz sorumlusunuz. İstemlerinizi görmüyoruz; sadece sunucumuzun yaptığı sonuç araç çağrılarını görüyoruz. AI ajan çağrıları, doğrudan API çağrılarıyla aynı şekilde planınızın API kotasından düşülür.

11.4 Webhook'lar ve Giden Çağrılar

Giden webhook'lar yapılandırırsanız, hedef uç noktanın kullanılabilirliği ve güvenliğinden siz sorumlusunuz. Her webhook'u HMAC-SHA256 ile imzalarız; yüklere güvenmeden önce imzayı doğrulamalısınız. Üstel geri çekilme ile en fazla 5 kez yeniden deneriz (1sn, 5sn, 25sn, 60sn) ve 50 ardışık başarısızlıktan sonra aboneliği otomatik devre dışı bırakırız. Erişilemez veya hatayla yanıt veren uç noktalar yayınlamaya devam etmek, takdirimize bağlı olarak hesabınızdaki webhook'ların devre dışı bırakılmasıyla sonuçlanabilir.

11.5 Askıya Alma ve Suistimal

Platform istikrarını veya diğer müşterilerin hizmetini tehdit eden faaliyet tespit edersek API, SDK veya MCP sunucusu erişimini askıya alabilir veya kısıtlayabiliriz — bunlara hacimsel suistimal, kimlik bilgisi paylaşımı, otomatik anahtar üretimi veya yazıcı filosunun Bölüm 8 tarafından yasaklanan amaçlarla kullanılması dahildir, ancak bunlarla sınırlı değildir. Askıya alma geri alınabilir olduğunda, hesap sahibini bilgilendirir ve sorunu gidermek için makul bir fırsat veririz.

12. Disclaimers and Limitations of Liability

12.1 Service Availability

We strive to provide uninterrupted access to the Service, but we do not guarantee that the Service will be available at all times. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control.

12.2 "As Is" Basis

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

12.3 Limitation of Liability

To the maximum extent permitted by law, LABELINN TECHNOLOGIES LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, or the like that may be transmitted through the Service by any third party
• Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited under English law

13. Indemnification

You agree to indemnify, defend, and hold harmless LABELINN TECHNOLOGIES LTD, its directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Any content you submit or create using the Service

14. Changes to Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by:

• Posting the updated Terms on this page with a new "Last updated" date
• Sending you an email notification (if you have provided your email address)

Your continued use of the Service after any changes constitute acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

15. Dispute Resolution

15.1 Informal Resolution

If you have any concerns or disputes regarding the Service, please first contact us at support@labelinn.com. We will make reasonable efforts to resolve the issue informally.

15.2 Alternative Dispute Resolution

If we cannot resolve your complaint within 14 days, you may use the European Commission's Online Dispute Resolution (ODR) platform:

EC Online Dispute Resolution Platform

15.3 Governing Law and Jurisdiction

These Terms and any disputes arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of law principles.

The courts of Istanbul, Turkey shall have exclusive jurisdiction to settle any disputes arising out of or in connection with these Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and LABELINN TECHNOLOGIES LTD regarding the use of the Service.

18. Contact Information

If you have any questions about these Terms, please contact us:

LABELINN TECHNOLOGIES LTD
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom

Email: support@labelinn.com
Company Number: 16956957

For company information: Company Information