Privacy Policy

Last Updated: December 17, 2025

1. Introduction

At LabelInn ("we", "our", "the application"), we are committed to protecting our users' privacy. This Privacy Policy explains the information we collect when you use the LabelInn application, how we use this information, and how we share it.

2. Information We Collect

2.1. Account Information

When you register, we collect the following information:

• Email address
• Password (stored encrypted)
• First and last name
• Phone number
• Company information (optional)
• Address information (optional)

2.2. Usage Information

While using the application, we collect the following information:

• Login dates
• Label designs and projects
• Printing history
• Device information (device ID, operating system, model)

2.3. Technical Information

For the proper functioning of the application:

• IP address (for security and trial version control)
• Browser type and version
• Operating system information

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account creation and management
• License management and verification
• 14-day trial version control
• Providing user support
• Application improvements
• Security and fraud prevention
• Fulfilling legal obligations

4. Sharing of Information

We do not share your personal information with third parties, except in the following situations:

• Firebase (Google): Our data is stored in Firebase. Firebase's privacy policy applies.
• Legal Obligations: We may share your information if legally required.
• Business Partners: Limited information sharing may occur with payment providers for payment processing.

5. Data Security

Your privacy and data security are our top priorities. We employ comprehensive security measures to protect your information. All data is stored encrypted and is strictly personal and confidential to each individual user.

5.1. Encryption Standards

• All personal information is encrypted using industry-standard AES-256 encryption
• Passwords are hashed and salted using bcrypt algorithm
• Database encryption at rest and in transit
• Individual user isolation - your data is completely separate from other users
• Zero-knowledge architecture - we cannot access your unencrypted data

5.2. Security Measures

• Data transmission via HTTPS/TLS 1.3 protocol
• Firebase's enterprise-grade security infrastructure
• Regular security audits and penetration testing
• Multi-factor authentication for administrative access
• Access controls with principle of least privilege
• Continuous monitoring and threat detection

5.3. Data Isolation

Your personal information, designs, templates, and usage data are stored in encrypted, isolated containers. No user can access another user's data under any circumstances. Each user's data is encrypted with user-specific keys and can only be accessed by that specific user.

6. Data Retention

Your personal information is stored as long as your account is active. If you delete your account, your data will be permanently deleted within 30 days.

7. Cookies

Our application uses cookies to improve user experience. Cookies can be managed through your browser settings.

8. User Rights

Under KVKK, you have the following rights:

• Access to your personal data
• Correction of your personal data
• Deletion of your personal data
• Objection to processing of your personal data
• Portability of your personal data

To exercise these rights, you can send an email to privacy@labelinn.com.

9. Children's Privacy

LabelInn does not knowingly collect personal information from children under 18 years of age. If we discover that we have collected information from a child, we will delete this information immediately.

10. Privacy Policy Changes

This Privacy Policy may be updated from time to time. We will notify you of significant changes. You can find the current policy on this page.

11. Contact

For questions about our privacy policy, you can contact us:

• Email: privacy@labelinn.com
• Web: labelinn.com

12. Legal Basis

This Privacy Policy has been prepared in accordance with Law No. 6698 on the Protection of Personal Data (KVKK) and the European Union General Data Protection Regulation (GDPR).