Frequently Asked Questions

LabelInn Frequently Asked Questions - Everything you need to know about label printer software.

Couldn't find the answer to your question? Contact Us →

QUESTIONS / FAQ

Frequently asked questions

Is the 14-day trial really free?

Yes, absolutely free! No credit card required. You can test all features for 14 days, designing and printing unlimited labels. It automatically stops at the end of the trial period — no charges will be made.

Which printers are supported?

We support 50+ printer models:

  • Epson ColorWorks: C4000, C6000, C8000 series
  • Zebra: ZD220, ZD420, ZT410 and all ZD/ZT series
  • TSC: Alpha, Beta series
  • Brother: QL, PT series
  • And more... Auto-discovery finds printers on your network.
Which platforms does it run on?

Native apps on 5 platforms:

  • Android (mobile and tablet)
  • iOS (iPhone and iPad)
  • Windows (10/11)
  • macOS
  • Linux

Same data across all your devices with cloud sync.

What is variable data printing?

You can generate hundreds of labels at once using bulk data from an Excel or CSV file. Each label can contain different data. For example:

  • Pulls information like product name, price, and barcode from Excel
  • Creates a separate label for each row
  • Prepares hundreds of labels in minutes
Is there a money-back guarantee?

Yes! If you're not satisfied within 14 days, we'll issue a full refund. No questions asked, unconditional refund.

Can I change my plan?

Yes, you can upgrade or downgrade your plan at any time. The price difference or refund is automatically calculated and applied.

Do I really get 2 months free with annual billing?

Yes. Annual billing gives 12 months of access for the price of 10 months. Starter is $79.90/year and Pro is $249/year.

Is my data secure?

Yes! We use Firebase's secure infrastructure. Your data is stored encrypted and only you can access it. All connections are secured with SSL certificates.

How can I get support?

Email support: support@labelinn.com

PRO users: Response within 24 hours

Enterprise users: Priority support + dedicated account manager