01
Within 14 days of the initial purchase
LabelInn automatically starts a full refund through Stripe and cancels the paid subscription. Paid features end when cancellation completes.
POLICY / BILLING-01
Refunds without the support queue.
Cancel from Dashboard V2. LabelInn checks the original Stripe payment and shows the exact money and access outcome before anything changes.
- Window
- 14 days
- Refund
- 100% of initial payment
- Rail
- Original payment method
- Updated
- 30 July 2026
02
After the 14-day window
No refund is issued for the current period. Automatic renewal is turned off and paid access continues through the already-paid billing date.
1. Eligibility clock
The 14-day window starts at the paid timestamp of the initial non-zero subscription invoice. It does not restart on monthly or annual renewals. Enterprise contracts may define different terms.
2. What the automatic refund covers
The automatic flow refunds the remaining refundable balance of the initial Stripe charge. Separate services, custom development, usage-based charges, third-party purchases and later renewals are not included.
3. Timing
LabelInn submits eligible refunds immediately. Stripe and the customer's bank control settlement timing; funds commonly appear in 5–10 business days.
4. Billing errors and unauthorized charges
Duplicate charges, technical billing errors, suspected fraud, or a refund that fails to settle should be reported to billing@labelinn.com. These cases are reviewed independently of the standard window.
5. Your data
Subscription cancellation does not delete the LabelInn account or customer designs. Account deletion is a separate action under the Terms and Privacy Policy.
See your exact outcome.
Nothing changes until you review the refund amount, access date and confirm.